Security and Responsible Disclosure
This policy states the security commitments that may be published without making unsupported certification or compliance claims.
Security approach
- Truvar.ai applies risk-based administrative, technical and physical safeguards to website, course and student information. Safeguards are reviewed as systems, risks and legal requirements change.
- Public security wording must describe controls actually implemented. Do not claim a certification, audit result or compliance status such as SOC 2, PCI DSS, HIPAA or GDPR compliance unless the claim is documented, scoped and approved.
Core controls
- Role-based access and least-privilege permissions.
- Authentication controls and multi-factor authentication where supported.
- Encryption in transit and appropriate protection at rest.
- Controlled backups, logging, patching and access reviews.
- Vendor assessment and contractual security requirements.
- Incident response, containment, evidence preservation and notification procedures.
- Staff confidentiality and security awareness.
Responsible disclosure
- Security researchers should report suspected vulnerabilities privately to security@truvar.ai with enough detail to reproduce the issue.
- Researchers must avoid privacy violations, service disruption, social engineering, data destruction and access beyond what is necessary to demonstrate the issue.
- Truvar.ai will acknowledge and assess good-faith reports. Permission to test is not granted merely by publication of this policy; written scope should be obtained before intrusive testing.
User responsibilities
- Users must protect passwords, devices, email accounts and shared links. A user should report suspicious access promptly and must not share restricted learning materials or records publicly.
