Des résultats véritablement précieux..grâce à l'IA.
Truvar Core unifies your telecom operations. Truvar Engine powers every AI interaction. 10+ Truvar.ai products turn support tickets, plan management, and technical support into outcomes that scale.
24/7 support coverage. Zero burnout. Multi-channel.
10+
Produits
A1
Moteur
24/7
Support
100%
Ticket logging
The Support Ticket Bottleneck is Opérationnel, Pas Personnel
Telecom success depends on resolving support tickets and managing plans promptly. As subscriber bases scale, agents struggle with increasing call volume—while the Truvar.ai ecosystem eliminates the bottleneck entirely.
Telecom teams struggle with:
Hiring more staff is slow, expensive, and still limited by human capacity.
Un Écosystème. Des Résultats Infinis.
Autophone replaces fragmented tools with a unified AI ecosystem. Voice agents handle support tickets, plan management, and technical support automatically—across phone, WhatsApp, email, and chat.
Modèle de Prestation
Everything Your Telecom Needs, Propulsé par l'IA
Eight core capabilities that transform how telecom companies manage support tickets, plan management, and technical support—backed by the full Truvar.ai ecosystem.
24/7 Support Ticketing
Truvar Engine-powered voice agents answer every support inquiry instantly, logging tickets with real-time CRM integration—indistinguishable from human agents.
Omnichannel Engagement
Truvar Engagement unifies WhatsApp, email, SMS, and chat for seamless subscriber communication from one dashboard.
Technical Support Triage
AI agents diagnose connectivity issues, guide subscribers through troubleshooting steps, and escalate complex cases to engineering instantly.
Plan Management & Upgrades
AI agents help subscribers compare plans, process upgrades, and manage add-ons with real-time billing integration.
Device & Service Activation
Truvar Engine guides subscribers through SIM activation, device provisioning, and service setup with step-by-step voice assistance.
Ticket Documentation
Truvar Content generates support summaries, outage notices, and subscriber communications with brand-consistent messaging.
Outage & Service Alerts
AI agents send automated outage notifications, maintenance updates, and service restoration alerts to keep subscribers informed.
Network Operations Analytics
Track every ticket from first contact to resolution with real-time dashboards powered by Truvar Node automation.
Chaque capacité est connectée via Truvar Core
Une connexion, une base de connaissances, un moteur IA. Les agents vocaux, le chat, le contenu et l'analytique partagent tous les mêmes données — pour que rien ne passe entre les mailles du filet.
Real Results for Telecom
Telecoms deploying Truvar.ai see measurable improvements across support resolution, response times, and subscriber retention.
Faster Ticket Response
AI agents respond instantly vs. minutes with human-only teams.
Support Coverage
Never miss an after-hours or weekend support inquiry.
More Tickets Resolved
AI handles volume that would require tripling support staff.
Lower Cost per Ticket
AI voice agents log tickets at a fraction of human cost.
Follow-Up Completion
Automated nurturing ensures no ticket goes unresolved.
Fewer Escalations
Automated triage and reminders reduce unnecessary escalations.
Before Autophone
- −Support inquiries missed after hours and on weekends
- −Inconsistent ticket logging across agents
- −Follow-up often skipped or delayed
- −Manual outage alerts with low response
- −Fragmented tools for phone, email, and chat
- −No real-time ticket routing or escalation
High operational cost
Staff salaries, overhead, and training for support handling
With Autophone
- +Every support inquiry captured instantly—24/7
- +Consistent AI ticket logging on every call
- +Automated, personalized follow-up that never stops
- +Automated outage alerts across all channels
- +Unified omnichannel inbox for all subscriber communications
- +AI ticket routing with instant specialist escalation
Measurable impact
Faster response, higher ticket volume, lower cost per subscriber
From First Ticket to Subscriber Retention —Automated
Three AI agents work together to triage, manage, and retain every telecom subscriber.No subscriber left behind. No ticket forgotten.
Support Ticket Agent
Answers every support inquiry instantly—24/7—across phone, WhatsApp, and chat. Logs tickets with real-time CRM integration and instant routing.
Plan Management Agent
Helps subscribers compare plans, process upgrades, and manage add-ons with real-time billing integration and eligibility checks.
Retention Agent
Nurtures subscribers with outage updates, service alerts, and win-back campaigns across channels until renewal.
10+ Products Built for Telecom
Every Truvar.ai product has a role in your telecom. See how each one transforms telecom operations.
Enterprise-Grade Security for Subscriber Data
Protect subscriber information, support records, and billing data with Truvar Core's built-in security framework.
Data Protection Compliance
Full compliance with regional data protection regulations for telecom subscriber data.
End-to-End Encryption
All voice calls, messages, and documents encrypted in transit and at rest.
Call Recording & Audit Trail
Complete conversation logs, call recordings, and interaction records for every subscriber.
Data Sovereignty
Choose where your data lives—cloud, dedicated cloud, hybrid, or on-premises.
Your subscriber data never leaves your control. Full sovereignty, full security.
Data Secure
Sécurité de niveau entreprise
Se connecte à votre stack
CRM Systems
Salesforce, Zendesk, Freshdesk
Calendar & Scheduling
Google, Outlook, Calendly
Telephony & Recording
Twilio, Vonage, SIP
Network Management
OSS/BSS, NMS, custom APIs
Trois Façons de Déployer Autophone
From cloud-first to enterprise on-premises, choose the deployment model that fits your telecom.
Truvar.ai Products
Dix produits intégrés. Un écosystème intelligent.
Access every Truvar.ai product in a shared cloud environment. Perfect for telecoms that want the full toolkit without managing infrastructure.
Idéal pour
- All 10+ products available immediately
- Shared cloud infrastructure—no setup
- One login, one dashboard, one knowledge base
- AI voice, chat, content & analytics unified
- Add or remove products as needs change
- Fastest time to value—live in days
Produits inclus
Truvar.ai Business Suite
Cloud-dedicated AI tools tailored to your telecom.
A curated bundle of five core products on dedicated cloud infrastructure. Designed for growing telecoms that want owned AI workflows without managing servers.
Idéal pour
- Dedicated cloud resources for consistent performance
- Custom development for BSS/OSS & network integrations
- Pre-integrated products—less setup, more impact
- AI voice agents for support tickets & plan management
- Omnichannel engagement across all platforms
- Automated outage alerts & service notifications
Produits inclus
Truvar.ai Enterprise Systems
Deploy Autophone your way, from cloud to on-premises.
The complete ecosystem with full deployment flexibility. Choose cloud, hybrid, or on-premises for maximum control, security, and scale across all regions and markets.
Idéal pour
- Full data sovereignty—choose where data lives
- On-premises or hybrid for sensitive subscriber data
- Custom engineering for complex BSS/OSS workflows
- All 10+ products with enterprise controls
- Dedicated support with SLAs
- Multi-region deployment for global operations
Produits inclus
Why Telecoms Switch to Autophone
See the difference between AI-powered support management and traditional telecom operations.
Écosystème Truvar.ai
Propulsé par l’IA, 24/7, omnicanal
Instant—under 1 second
24/7, weekends et jours fériés inclus
Every ticket logged with the same quality
Automated, personalized, never forgotten
AI-routed by issue type & severity in real time
Téléphone, WhatsApp, email, SMS, chat — unifiés
AI-guided troubleshooting with instant escalation
Fraction du coût du personnel humain
Opérations Traditionnelles
Manuel, limité, fragmenté
Minutes to hours, often missed
Heures ouvrables uniquement, messagerie vocale après
Varies by agent workload and mood
Manual, often skipped, easily dropped
Manual queues, inconsistent prioritization
Outils séparés, conversations en silo
Hold queues, limited after-hours coverage
Salaire élevé, frais généraux et formation
L'essentiel
Autophone doesn't replace your agents—it handles the repetitive triage so your team focuses on complex technical issues and retention.
Conçu pour Toutes les Échelles
Déployez l'écosystème Truvar.ai à votre façon — cloud, hybride ou sur site — avec une fiabilité de niveau entreprise.
Cloud
Déploiement rapide avec gestion complète Truvar.ai, mises à jour automatiques et mise à l'échelle élastique.
Cloud Dédié
Infrastructure cloud isolée avec ressources dédiées, contrôles de conformité personnalisés et capacité réservée.
Hybride
Combinez les composants cloud et sur site pour équilibrer flexibilité, contrôle et performance.
Sur Site
Déploiement complet dans votre propre centre de données pour un contrôle total sur les données, la sécurité et la latence.
Développement Sur Mesure
Déploiements personnalisés, flux de travail sur mesure et intégrations spécialisées conçus pour les exigences entreprise.
SLA de Disponibilité
Langues et Accents
Support Ingénierie
Découvrez l'Écosystème Truvar.ai en Action
Réservez une démo personnalisée et découvrez comment Truvar Core + Truvar Engine peut unifier votre communication client.
Réservez Votre Démo
Notre équipe vous montrera comment l'écosystème s'adapte à votre entreprise lors d'un appel de 15 minutes.
À Quoi S'attendre
Demandez Votre Démo
Parlez-nous un peu de votre entreprise et nous préparerons une démo sur mesure.
Envoi en cours...
Questions sur l'IA dans Telecom
Everything you need to know about deploying Truvar.ai in your telecom operation.
Vous avez encore des questions ? Parlez à notre équipe about your telecom use case.