AIを通じて、..真に価値ある成果を。
Truvar Core unifies your telecom operations. Truvar Engine powers every AI interaction. 10+ Truvar.ai products turn support tickets, plan management, and technical support into outcomes that scale.
24/7 support coverage. Zero burnout. Multi-channel.
10+
製品
A1
エンジン
24/7
Support
100%
Ticket logging
The Support Ticket Bottleneck is Operational, Not Personal
Telecom success depends on resolving support tickets and managing plans promptly. As subscriber bases scale, agents struggle with increasing call volume—while the Truvar.ai ecosystem eliminates the bottleneck entirely.
Telecom teams struggle with:
Hiring more staff is slow, expensive, and still limited by human capacity.
One Ecosystem. Endless Outcomes.
Autophone replaces fragmented tools with a unified AI ecosystem. Voice agents handle support tickets, plan management, and technical support automatically—across phone, WhatsApp, email, and chat.
Delivery Model
Everything Your Telecom Needs, Powered by AI
Eight core capabilities that transform how telecom companies manage support tickets, plan management, and technical support—backed by the full Truvar.ai ecosystem.
24/7 Support Ticketing
Truvar Engine-powered voice agents answer every support inquiry instantly, logging tickets with real-time CRM integration—indistinguishable from human agents.
Omnichannel Engagement
Truvar Engagement unifies WhatsApp, email, SMS, and chat for seamless subscriber communication from one dashboard.
Technical Support Triage
AI agents diagnose connectivity issues, guide subscribers through troubleshooting steps, and escalate complex cases to engineering instantly.
Plan Management & Upgrades
AI agents help subscribers compare plans, process upgrades, and manage add-ons with real-time billing integration.
Device & Service Activation
Truvar Engine guides subscribers through SIM activation, device provisioning, and service setup with step-by-step voice assistance.
Ticket Documentation
Truvar Content generates support summaries, outage notices, and subscriber communications with brand-consistent messaging.
Outage & Service Alerts
AI agents send automated outage notifications, maintenance updates, and service restoration alerts to keep subscribers informed.
Network Operations Analytics
Track every ticket from first contact to resolution with real-time dashboards powered by Truvar Node automation.
Every capability is connected through Truvar Core
One login, one knowledge base, one AI engine. Voice agents, chat, content, and analytics all share the same data—so your subscribers never fall through the cracks.
Real Results for Telecom
Telecoms deploying Truvar.ai see measurable improvements across support resolution, response times, and subscriber retention.
Faster Ticket Response
AI agents respond instantly vs. minutes with human-only teams.
Support Coverage
Never miss an after-hours or weekend support inquiry.
More Tickets Resolved
AI handles volume that would require tripling support staff.
Lower Cost per Ticket
AI voice agents log tickets at a fraction of human cost.
Follow-Up Completion
Automated nurturing ensures no ticket goes unresolved.
Fewer Escalations
Automated triage and reminders reduce unnecessary escalations.
Before Autophone
- −Support inquiries missed after hours and on weekends
- −Inconsistent ticket logging across agents
- −Follow-up often skipped or delayed
- −Manual outage alerts with low response
- −Fragmented tools for phone, email, and chat
- −No real-time ticket routing or escalation
High operational cost
Staff salaries, overhead, and training for support handling
With Autophone
- +Every support inquiry captured instantly—24/7
- +Consistent AI ticket logging on every call
- +Automated, personalized follow-up that never stops
- +Automated outage alerts across all channels
- +Unified omnichannel inbox for all subscriber communications
- +AI ticket routing with instant specialist escalation
Measurable impact
Faster response, higher ticket volume, lower cost per subscriber
From First Ticket to Subscriber Retention —Automated
Three AI agents work together to triage, manage, and retain every telecom subscriber.No subscriber left behind. No ticket forgotten.
Support Ticket Agent
Answers every support inquiry instantly—24/7—across phone, WhatsApp, and chat. Logs tickets with real-time CRM integration and instant routing.
Plan Management Agent
Helps subscribers compare plans, process upgrades, and manage add-ons with real-time billing integration and eligibility checks.
Retention Agent
Nurtures subscribers with outage updates, service alerts, and win-back campaigns across channels until renewal.
10+ Products Built for Telecom
Every Truvar.ai product has a role in your telecom. See how each one transforms telecom operations.
Enterprise-Grade Security for Subscriber Data
Protect subscriber information, support records, and billing data with Truvar Core's built-in security framework.
Data Protection Compliance
Full compliance with regional data protection regulations for telecom subscriber data.
エンドツーエンド暗号化
All voice calls, messages, and documents encrypted in transit and at rest.
Call Recording & Audit Trail
Complete conversation logs, call recordings, and interaction records for every subscriber.
Data Sovereignty
Choose where your data lives—cloud, dedicated cloud, hybrid, or on-premises.
Your subscriber data never leaves your control. Full sovereignty, full security.
Data Secure
Enterprise-grade security
Connects to your stack
CRM Systems
Salesforce, Zendesk, Freshdesk
Calendar & Scheduling
Google, Outlook, Calendly
Telephony & Recording
Twilio, Vonage, SIP
Network Management
OSS/BSS, NMS, custom APIs
Three Ways to Deploy Autophone
From cloud-first to enterprise on-premises, choose the deployment model that fits your telecom.
Truvar.ai製品
Ten integrated products. One intelligent ecosystem.
Access every Truvar.ai product in a shared cloud environment. Perfect for telecoms that want the full toolkit without managing infrastructure.
Ideal for
- All 10+ products available immediately
- Shared cloud infrastructure—no setup
- One login, one dashboard, one knowledge base
- AI voice, chat, content & analytics unified
- Add or remove products as needs change
- Fastest time to value—live in days
含まれる製品
Truvar.ai Business Suite
Cloud-dedicated AI tools tailored to your telecom.
A curated bundle of five core products on dedicated cloud infrastructure. Designed for growing telecoms that want owned AI workflows without managing servers.
Ideal for
- Dedicated cloud resources for consistent performance
- Custom development for BSS/OSS & network integrations
- Pre-integrated products—less setup, more impact
- AI voice agents for support tickets & plan management
- Omnichannel engagement across all platforms
- Automated outage alerts & service notifications
含まれる製品
Truvar.ai Enterprise Systems
Deploy Autophone your way, from cloud to on-premises.
The complete ecosystem with full deployment flexibility. Choose cloud, hybrid, or on-premises for maximum control, security, and scale across all regions and markets.
Ideal for
- Full data sovereignty—choose where data lives
- On-premises or hybrid for sensitive subscriber data
- Custom engineering for complex BSS/OSS workflows
- All 10+ products with enterprise controls
- Dedicated support with SLAs
- Multi-region deployment for global operations
含まれる製品
Why Telecoms Switch to Autophone
See the difference between AI-powered support management and traditional telecom operations.
Truvar.ai Ecosystem
AI-powered, 24/7, omnichannel
Instant—under 1 second
24/7 including weekends & holidays
Every ticket logged with the same quality
Automated, personalized, never forgotten
AI-routed by issue type & severity in real time
Phone, WhatsApp, email, SMS, chat—unified
AI-guided troubleshooting with instant escalation
Fraction of human agent cost
Traditional Operations
Manual, limited, fragmented
Minutes to hours, often missed
Business hours only, voicemail after hours
Varies by agent workload and mood
Manual, often skipped, easily dropped
Manual queues, inconsistent prioritization
Separate tools, siloed conversations
Hold queues, limited after-hours coverage
High salary, overhead, & training per ticket
The bottom line
Autophone doesn't replace your agents—it handles the repetitive triage so your team focuses on complex technical issues and retention.
あらゆる規模に対応
Truvar.aiエコシステムをクラウド・ハイブリッド・オンプレミスと、お客様の方法で展開。エンタープライズ級の信頼性。
クラウド
完全なTruvar.ai管理・自動更新・弾力的スケーリングによる迅速な展開。
専用クラウド
専有リソース・カスタムコンプライアンス管理・予約容量の隔離型クラウドインフラ。
ハイブリッド
クラウドとオンプレミスを組み合わせ、柔軟性・管理性・パフォーマンスを最適化。
オンプレミス
自社データセンター内への完全展開でデータ・セキュリティ・レイテンシーを完全制御。
カスタム開発
エンタープライズ要件に合わせたカスタム展開・専用ワークフロー・専門連携。
稼働率SLA
対応言語・アクセント
エンジニアリングサポート
Truvar.aiエコシステムの実演を見る
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Questions About AI in Telecom
Everything you need to know about deploying Truvar.ai in your telecom operation.
まだ質問がありますか？ Talk to our team about your telecom use case.