Truvar.ai-ekosystemet

Sanna och värdefulla resultat..genom AI.

Truvar Core unifies your telecom operations. Truvar Engine powers every AI interaction. 10+ Truvar.ai products turn support tickets, plan management, and technical support into outcomes that scale.

24/7 supporttäckning. Noll utbrändhet. Flerkanal.

Data-SecureNo Missed TicketsIngen utbrändhet

10+

Produkter

A1

Motor

24/7

Support

100%

Ticket logging

Kärnvärdeerbjudande

The Support Ticket Bottleneck is operationell, inte personlig

Telecom success depends on resolving support tickets and managing plans promptly. As subscriber bases scale, agents struggle with increasing call volume—while the Truvar.ai ecosystem eliminates the bottleneck entirely.

Telecom teams struggle with:

High volume of support ticket & plan inquiry calls
Technical issues escalate before first response
Staff burnout from repetitive troubleshooting calls
After-hours support inquiries go to voicemail
Multi-region operations require duplicate staffing
Inconsistent troubleshooting across support agents

Hiring more staff is slow, expensive, and still limited by human capacity.

Sanna och värdefulla resultat

Autophone replaces fragmented tools with a unified AI ecosystem. Voice agents handle support tickets, plan management, and technical support automatically—across phone, WhatsApp, email, and chat.

Leveransmodell

10+ AI-produkterEtt enhetligt ekosystem, driftsatt på dagar
AI voice agents for support tickets & plan managementOmnikanal-engagemang via WhatsApp, e-post & chattAutomated outage notifications & service updatesSmart ticket routing & escalation workflows
Ekosystemets kapaciteter

Everything Your Telecom Needs, drivet av AI

Eight core capabilities that transform how telecom companies manage support tickets, plan management, and technical support—backed by the full Truvar.ai ecosystem.

24/7 supportärendehantering

Truvar Engine-powered voice agents answer every support inquiry instantly, logging tickets with real-time CRM integration—indistinguishable from human agents.

Omnichannel Engagement

Truvar Engagement unifies WhatsApp, email, SMS, and chat for seamless subscriber communication from one dashboard.

Technical Support Triage

AI agents diagnose connectivity issues, guide subscribers through troubleshooting steps, and escalate complex cases to engineering instantly.

Plan Management & Upgrades

AI agents help subscribers compare plans, process upgrades, and manage add-ons with real-time billing integration.

Device & Service Activation

Truvar Engine guides subscribers through SIM activation, device provisioning, and service setup with step-by-step voice assistance.

Ticket Documentation

Truvar Content generates support summaries, outage notices, and subscriber communications with brand-consistent messaging.

Outage & Service Alerts

AI agents send automated outage notifications, maintenance updates, and service restoration alerts to keep subscribers informed.

Network Operations Analytics

Track every ticket from first contact to resolution with real-time dashboards powered by Truvar Node automation.

Varje kapacitet är sammankopplad via Truvar Core

One login, one knowledge base, one AI engine. Voice agents, chat, content, and analytics all share the same data—so your subscribers never fall through the cracks.

ROI & Impact

Real Results for Telecom

Telecoms deploying Truvar.ai see measurable improvements across support resolution, response times, and subscriber retention.

75%

Faster Ticket Response

AI agents respond instantly vs. minutes with human-only teams.

24/7

Support Coverage

Never miss an after-hours or weekend support inquiry.

3x

More Tickets Resolved

AI handles volume that would require tripling support staff.

55%

Lower Cost per Ticket

AI voice agents log tickets at a fraction of human cost.

85%

Follow-Up Completion

Automated nurturing ensures no ticket goes unresolved.

38%

Fewer Escalations

Automated triage and reminders reduce unnecessary escalations.

Before Autophone

  • −Support inquiries missed after hours and on weekends
  • −Inconsistent ticket logging across agents
  • −Follow-up often skipped or delayed
  • −Manual outage alerts with low response
  • −Fragmented tools for phone, email, and chat
  • −No real-time ticket routing or escalation

High operational cost

Staff salaries, overhead, and training for support handling

Med Autophone

  • +Every support inquiry captured instantly—24/7
  • +Consistent AI ticket logging on every call
  • +Automated, personalized follow-up that never stops
  • +Automated outage alerts across all channels
  • +Unified omnichannel inbox for all subscriber communications
  • +AI ticket routing with instant specialist escalation

Measurable impact

Faster response, higher ticket volume, lower cost per subscriber

3-Agent System

From First Ticket to Subscriber Retention —Automated

Three AI agents work together to triage, manage, and retain every telecom subscriber.No subscriber left behind. No ticket forgotten.

Phase 1

Support Ticket Agent

Answers every support inquiry instantly—24/7—across phone, WhatsApp, and chat. Logs tickets with real-time CRM integration and instant routing.

Inbound support call handling
WhatsApp & chat ticket capture
Technical triage & diagnosis
Automatic ticket logging
Phase 2

Plan Management Agent

Helps subscribers compare plans, process upgrades, and manage add-ons with real-time billing integration and eligibility checks.

Plan upgrade & retention alerts
Context transfer to billing specialists
Appointment & technician scheduling
Automatic plan change documentation
Phase 3

Retention Agent

Nurtures subscribers with outage updates, service alerts, and win-back campaigns across channels until renewal.

Email & SMS outage & service campaigns
Restoration & maintenance notifications
Outbound retention & win-back calls
Annual renewal & upgrade reminders
Swipe to see each agent
Product Ecosystem

10+ Products Built for Telecom

Every Truvar.ai product has a role in your telecom. See how each one transforms telecom operations.

Säkerhet & efterlevnad

Säkerhet i företagsklass för Subscriber Data

Protect subscriber information, support records, and billing data with Truvar Core's built-in security framework.

Data Protection Compliance

Full compliance with regional data protection regulations for telecom subscriber data.

Helhetskryptering

All voice calls, messages, and documents encrypted in transit and at rest.

Call Recording & Audit Trail

Complete conversation logs, call recordings, and interaction records for every subscriber.

Data Sovereignty

Välj var era data ska finnas — moln, dedikerat moln, hybrid eller lokalt.

Your subscriber data never leaves your control. Full sovereignty, full security.

Data Secure

Data Secure

Säkerhet i företagsklass

Connects to your stack

CRM-system

Salesforce, Zendesk, Freshdesk

Calendar & Scheduling

Google, Outlook, Calendly

Telephony & Recording

Twilio, Vonage, SIP

Network Management

OSS/BSS, NMS, custom APIs

Driftsättningslösningar

Three Ways to Deploy Autophone

From cloud-first to enterprise on-premises, choose the deployment model that fits your telecom.

Startpunkt

Truvar.ai-produkter

Tio integrerade produkter. Ett intelligent ekosystem.

Access every Truvar.ai product in a shared cloud environment. Perfect for telecoms that want the full toolkit without managing infrastructure.

Skala:Cloud shared—scale as you grow
Cloud

Ideal for

Single-region telecom operatorsIndependent ISPsMVNO & reseller providersLocal media & broadcasting
Explore solution
10+Products included
  • All 10+ products available immediately
  • Shared cloud infrastructure—no setup
  • En inloggning, en instrumentpanel, en kunskapsbas
  • AI voice, chat, content & analytics unified
  • Add or remove products as needs change
  • Fastest time to value—live in days

Ingående produkter

Truvar Core
Truvar Engine
Truvar Slides
Truvar Content
Truvar Engagement
Truvar Platform
Truvar Studio
Truvar Academy
Truvar Node
Truvar Vision
Tillväxtfas

Truvar.ai Business Suite

Cloud-dedicated AI tools tailored to your telecom.

A curated bundle of five core products on dedicated cloud infrastructure. Designed for growing telecoms that want owned AI workflows without managing servers.

Skala:Cloud-dedicated—isolated & predictable
Cloud-DedicatedCustom-Development

Ideal for

Multi-region telecom operatorsMobile network operatorsMid-market ISPsRegional media groups
Explore solution
5Core products bundled
  • Dedicated cloud resources for consistent performance
  • Custom development for BSS/OSS & network integrations
  • Pre-integrated products—less setup, more impact
  • AI voice agents for support tickets & plan management
  • Omnichannel engagement across all platforms
  • Automated outage alerts & service notifications

Ingående produkter

Truvar Core
Truvar Engine
Truvar Content
Truvar Engagement
Truvar Platform
Företagsskala

Truvar.ai Enterprise Systems

Deploy Autophone your way, from cloud to on-premises.

The complete ecosystem with full deployment flexibility. Choose cloud, hybrid, or on-premises for maximum control, security, and scale across all regions and markets.

Skala:Full deployment flexibility
CloudCloud-DedicatedHybridOn-PremisesCustom-Development

Ideal for

National telecom networksLarge telecom groupsInternational operatorsEnterprise media & broadcasting
Explore solution
100%Driftsättningsflexibilitet
  • Full data sovereignty—choose where data lives
  • On-premises or hybrid for sensitive subscriber data
  • Custom engineering for complex BSS/OSS workflows
  • All 10+ products with enterprise controls
  • Dedicated support with SLAs
  • Multi-region deployment for global operations

Ingående produkter

Truvar Core
Truvar Engine
Truvar Slides
Truvar Content
Truvar Engagement
Truvar Platform
Truvar Studio
Truvar Academy
Truvar Node
Truvar Vision
Autophone vs Traditional

Why Telecoms Switch to Autophone

See the difference between AI-powered support management and traditional telecom operations.

Truvar.ai-ekosystemet

AI-powered, 24/7, omnichannel

Subscriber Response Time

Instant—under 1 second

Tillgänglighet

24/7 inklusive helger och högtider

Ticket Logging Consistency

Every ticket logged with the same quality

Follow-Up cadence

Automated, personalized, never forgotten

Ticket Routing

AI-routed by issue type & severity in real time

Channel Coverage

Phone, WhatsApp, email, SMS, chat—unified

Technical Support

AI-guided troubleshooting with instant escalation

Cost per Ticket

Fraction of human agent cost

Traditional Operations

Manual, limited, fragmented

Subscriber Response Time

Minutes to hours, often missed

Tillgänglighet

Business hours only, voicemail after hours

Ticket Logging Consistency

Varies by agent workload and mood

Follow-Up cadence

Manual, often skipped, easily dropped

Ticket Routing

Manual queues, inconsistent prioritization

Channel Coverage

Separate tools, siloed conversations

Technical Support

Hold queues, limited after-hours coverage

Cost per Ticket

High salary, overhead, & training per ticket

Summa summarum

Autophone doesn't replace your agents—it handles the repetitive triage so your team focuses on complex technical issues and retention.

Driftsättning

Byggt för varje skala

Driftsätt Truvar.ai-ekosystemet på ert sätt — moln, hybrid eller lokalt — med tillförlitlighet i företagsklass.

Moln

Moln

Snabb driftsättning med fullständig hantering av Truvar.ai, automatiska uppdateringar och elastisk skalning.

Dedikerat moln

Dedikerat moln

Isolerad molninfrastruktur med dedikerade resurser, anpassade efterlevnadskontroller och reserverad kapacitet.

Hybrid

Hybrid

Kombinera moln- och lokala komponenter för att balansera flexibilitet, kontroll och prestanda.

Lokalt

Lokalt

Fullständig driftsättning i ert eget datacenter för komplett kontroll över data, säkerhet och latens.

Anpassad utveckling

Anpassad utveckling

Skräddarsydda driftsättningar, anpassade arbetsflöden och specialiserade integrationer för företagskrav.

99%

Drifttids-SLA

50+

Språk & dialekter

24/7

Teknisk support

Kontakta sälj

Se Truvar.ai-ekosystemet i drift

Boka en personlig demo och upptäck hur Truvar Core + Truvar Engine kan samordna er kundkommunikation.

Boka er demo

Vårt team visar er hur ekosystemet passar er verksamhet i ett 15-minuterssamtal.

Vad ni kan förvänta er

Boka ett 15-minuterssamtal
Upptäcktssamtal med vårt team
Live, skräddarsydd ekosystemdemo

Begär er demo

Berätta lite om er verksamhet så förbereder vi en skräddarsydd demo åt er.

Skickar...

Säker & privat • GDPR-kompatibel
FAQ

Frågor om AI inom Telecom

Everything you need to know about deploying Truvar.ai in your telecom operation.

Yes. Truvar Engine-powered voice agents conduct natural conversations, log support tickets with real-time CRM integration, and send confirmations and follow-ups. Calls are indistinguishable from human support agents.

Har ni frågor? Talk to our team about your telecom use case.