Resultados verdaderamente valiosos..a través de la IA.
Truvar Core unifies your telecomunicaciones operations. Truvar Engine powers every AI interaction. 10+ Truvar.ai products turn support tickets, plan management, and technical support into outcomes that scale.
Cobertura de soporte 24/7. Cero desgaste. Multicanal.
10+
Productos
A1
Motor
24/7
Support
100%
Ticket logging
The Support Ticket Bottleneck is Operational, No Personal
Telecomunicaciones success depends on resolving support tickets and managing plans promptly. As suscriptor bases scale, agentes struggle with increasing call volume—while the Truvar.ai ecosystem eliminates the bottleneck entirely.
Telecomunicaciones teams struggle with:
Hiring more staff is slow, expensive, and still limited by human capacity.
One Ecosystem. Endless Outcomes.
Autophone replaces fragmented tools with a unified AI ecosystem. Voice agentes handle support tickets, plan management, and technical support automatically—across phone, WhatsApp, email, and chat.
Delivery Model
Everything Your Telecomunicaciones Needs, Powered by AI
Eight core capabilities that transform how telecomunicaciones companies manage support tickets, plan management, and technical support—backed by the full Truvar.ai ecosystem.
Atención de Tickets 24/7
Truvar Engine-powered voice agentes answer every support inquiry instantly, logging tickets with real-time CRM integration—indistinguishable from human agentes.
Omnichannel Engagement
Truvar Engagement unifies WhatsApp, email, SMS, and chat for seamless suscriptor communication from one dashboard.
Technical Support Triage
Los agentes de IA diagnostican problemas de conectividad, guían a los suscriptores por pasos de solución y escalan casos complejos a ingeniería al instante.
Plan Management & Upgrades
Los agentes de IA ayudan a los suscriptores a comparar planes, procesar mejoras y gestionar complementos con integración de facturación en tiempo real.
Device & Service Activation
Truvar Engine guides suscriptors through SIM activation, device provisioning, and service setup with step-by-step voice assistance.
Ticket Documentation
Truvar Content genera resúmenes de soporte, avisos de interrupciones y comunicaciones con suscriptores con mensajería consistente con la marca.
Outage & Service Alerts
Los agentes de IA envían notificaciones automáticas de interrupciones, actualizaciones de mantenimiento y alertas de restauración de servicio para mantener informados a los suscriptores.
Network Operations Analytics
Track every ticket from first contact to resolution with real-time dashboards powered by Truvar Node automation.
Every capability is connected through Truvar Core
One login, one knowledge base, one AI engine. Voice agentes, chat, content, and analytics all share the same data—so your suscriptors never fall through the cracks.
Real Results for Telecomunicaciones
Telecomunicacioness deploying Truvar.ai see measurable improvements across support resolution, response times, and suscriptor retention.
Faster Ticket Response
Los agentes de IA responden al instante vs. minutos con equipos solo humanos.
Support Coverage
Never miss an after-hours or weekend support inquiry.
More Tickets Resolved
La IA maneja el volumen que requeriría triplicar el personal de soporte.
Lower Cost per Ticket
Los agentes de voz IA registran tickets a una fracción del costo humano.
Follow-Up Completion
Automated nurturing ensures no ticket goes unresolved.
Fewer Escalations
Automated triage and reminders reduce unnecessary escalations.
Before Autophone
- −Support inquiries missed after hours and on weekends
- −Inconsistent ticket logging across agentes
- −Follow-up often skipped or delayed
- −Manual interrupción alerts with low response
- −Fragmented tools for phone, email, and chat
- −No real-time ticket routing or escalation
High operational cost
Staff salaries, overhead, and training for support handling
With Autophone
- +Every support inquiry captured instantly—24/7
- +Consistent AI ticket logging on every call
- +Seguimiento automatizado y personalizado que nunca se detiene
- +Alertas de interrupciones automatizadas en todos los canales
- +Unified omnichannel inbox for all suscriptor communications
- +Enrutamiento de tickets con IA y escalado instantáneo al especialista
Measurable impact
Faster response, higher ticket volume, lower cost per suscriptor
From First Ticket to Suscriptor Retention —Automated
Three AI agentes work together to triage, manage, and retain every telecomunicaciones suscriptor.No suscriptor left behind. No ticket forgotten.
Support Ticket Agent
Responde cada consulta de soporte al instante —24/7— por teléfono, WhatsApp y chat. Registra tickets con integración CRM en tiempo real y enrutamiento instantáneo.
Plan Management Agent
Helps suscriptors compare plans, process upgrades, and manage add-ons with real-time billing integration and eligibility checks.
Retention Agent
Nurtures suscriptors with interrupción updates, service alerts, and win-back campaigns across channels until renewal.
Más de 10 Productos Diseñados para Telecomunicaciones
Every Truvar.ai product has a role in your telecomunicaciones. See how each one transforms telecomunicaciones operations.
Enterprise-Grade Security for Suscriptor Data
Protect suscriptor information, support records, and billing data with Truvar Core's built-in security framework.
Data Protection Compliance
Full compliance with regional data protection regulations for telecomunicaciones suscriptor data.
Cifrado de Extremo a Extremo
Todas las llamadas de voz, mensajes y documentos cifrados en tránsito y en reposo.
Call Recording & Audit Trail
Complete conversation logs, call recordings, and interaction records for every suscriptor.
Data Sovereignty
Choose where your data lives—cloud, dedicated cloud, hybrid, or on-premises.
Your suscriptor data never leaves your control. Full sovereignty, full security.
Data Secure
Enterprise-grade security
Connects to your stack
CRM Systems
Salesforce, Zendesk, Freshdesk
Calendar & Scheduling
Google, Outlook, Calendly
Telephony & Recording
Twilio, Vonage, SIP
Network Management
OSS/BSS, NMS, custom APIs
Three Ways to Deploy Autophone
From cloud-first to enterprise on-premises, choose the deployment model that fits your telecomunicaciones.
Productos Truvar.ai
Ten integrated products. One intelligent ecosystem.
Acceda a cada producto Truvar.ai en un entorno de nube compartida. Perfecto para empresas de telecomunicaciones que desean el conjunto completo de herramientas sin gestionar infraestructura.
Ideal for
- Los más de 10 productos disponibles inmediatamente
- Shared cloud infrastructure—no setup
- One login, one dashboard, one knowledge base
- Voz IA, chat, contenido y analíticas unificados
- Agregue o elimine productos según cambien sus necesidades
- Fastest time to value—live in days
Productos incluidos
Truvar.ai Business Suite
Cloud-dedicated AI tools tailored to your telecomunicaciones.
A curated bundle of five core products on dedicated cloud infrastructure. Designed for growing telecomunicacioness that want owned AI workflows without managing servers.
Ideal for
- Dedicated cloud resources for consistent performance
- Custom development for BSS/OSS & red integrations
- Pre-integrated products—less setup, more impact
- Agentes de voz IA para tickets de soporte y gestión de planes
- Omnichannel engagement across all platforms
- Alertas de interrupciones y notificaciones de servicio automatizadas
Productos incluidos
Truvar.ai Enterprise Systems
Deploy Autophone your way, from cloud to on-premises.
The complete ecosystem with full deployment flexibility. Choose cloud, hybrid, or on-premises for maximum control, security, and scale across all regions and markets.
Ideal for
- Full data sovereignty—choose where data lives
- On-premises or hybrid for sensitive suscriptor data
- Custom engineering for complex BSS/OSS workflows
- Los más de 10 productos con controles empresariales
- Dedicated support with SLAs
- Multi-region deployment for global operations
Productos incluidos
Why Telecomunicacioness Switch to Autophone
See the difference between AI-powered support management and traditional telecomunicaciones operations.
Truvar.ai Ecosystem
Impulsado por IA, 24/7, omnicanal
Instant—under 1 second
24/7 incluyendo fines de semana y días festivos
Every ticket logged with the same quality
Automatizado, personalizado, nunca olvidado
Enrutado por IA según tipo de problema y gravedad en tiempo real
Phone, WhatsApp, email, SMS, chat—unified
Resolución de problemas guiada por IA con escalado instantáneo
Fraction of human agente cost
Traditional Operations
Manual, limited, fragmented
Minutes to hours, often missed
Business hours only, voicemail after hours
Varies by agente workload and mood
Manual, often skipped, easily dropped
Manual queues, inconsistent prioritization
Separate tools, siloed conversations
Hold queues, limited after-hours coverage
High salary, overhead, & training per ticket
The bottom line
Autophone doesn't replace your agentes—it handles the repetitive triage so your team focuses on complex technical issues and retention.
Diseñado para Cada Escala
Despliegue el ecosistema Truvar.ai a su manera — nube, híbrido o en sus instalaciones — con fiabilidad de grado empresarial.
Nube
Despliegue rápido con gestión completa de Truvar.ai, actualizaciones automáticas y escalado elástico.
Nube Dedicada
Infraestructura de nube aislada con recursos dedicados, controles de cumplimiento personalizados y capacidad reservada.
Híbrido
Combine componentes en la nube y en sus instalaciones para equilibrar flexibilidad, control y rendimiento.
En Sus Instalaciones
Despliegue completo dentro de su propio centro de datos para control total sobre datos, seguridad y latencia.
Desarrollo Personalizado
Despliegues a medida, flujos de trabajo personalizados e integraciones especializadas diseñadas para requisitos empresariales.
SLA de Disponibilidad
Idiomas y Acentos
Soporte de Ingeniería
Vea el Ecosistema Truvar.ai en Acción
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Questions About AI in Telecomunicaciones
Everything you need to know about deploying Truvar.ai in your telecomunicaciones operation.
¿Aún tiene preguntas? Talk to our team about your telecomunicaciones use caso.